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A Big Candy Casino Registration: Create Your Player Account

A Big Candy Casino registration starts with the Sign Up button and a short set of personal details. You’ll also need to verify your email, and KYC checks require specific identity documents. Here’s the process in plain English.

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Registration requirements: age, location and operator details

You must be at least 18 years old to register. Participation is also restricted to places where online gaming is legal, so make sure gambling is permitted where you are before opening an account.

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A Big Candy Australia is operated by A Big Candy N.V., also referenced as Anden Online N.V. The operation is under a licence issued by the Curaçao Gaming Authority. Game outcomes are independently certified by eCOGRA, while player balances are held in accounts separate from operational finances.

Have your email and mobile ready

The registration process uses an email verification code, and two-factor authentication sends a code to your mobile device. Having access to both makes the setup easier.

How to register: the four steps from Sign Up to verification

  1. Choose Sign Up

    Select the “Sign Up” button in the upper right corner. This opens the registration form.

  2. Enter your account details

    Complete the form with your full name, email, password, address, city, country, zip code, phone number, gender and date of birth.

  3. Check your email

    A verification code is required to complete registration. Enter the code sent to your email address as part of the account setup.

  4. Choose an access method

    Inclave login is supported for instant access. You can also use the account’s standard sign-in details and add two-factor authentication for another security step.

That’s the core process. The form is mainly about providing accurate contact, address and identity information, then confirming that you control the email address you entered. Take a moment to check each field before completing it, especially your date of birth and contact details.

The personal details the registration form asks for

The form asks for a fairly complete profile rather than just an email address and password. Here’s the information to have nearby before you start.

DetailInformation requested
Personal informationFull name, gender and date of birth
Contact informationEmail address and phone number
Address informationAddress, city, country and zip code
Account accessPassword

Use your own current details when completing the form. Your email is particularly important because registration cannot be completed without the verification code. Your phone number is also useful when two-factor authentication is enabled.

  • You are at least 18 years old.
  • You can access the email address entered on the form.
  • You have your current phone number available.
  • You know your full address, city, country and zip code.
  • Your date of birth and full name are ready to enter.

Email verification and Inclave access: finish the account setup

Email verification is part of completing registration. Once you receive the verification code, enter it as requested. If the message takes a moment to arrive, check that the email address on the form is correct before trying again.

Inclave login is available for instant access. This gives you another supported way to reach your account. Two-factor authentication is available on all accounts as well, with the security code sent to your mobile device.

The account can be used across supported devices, and the service runs as a Progressive Web App with no download required. In other words, you don’t need a Mobile App installation just to use the account.

Keep your access details private

Your email, password and mobile verification code are account credentials. Keep them private and use your own contact details during registration.

KYC verification: the documents to prepare

KYC verification requires identity documents and supporting items. Preparing them in advance can make the account-check stage more straightforward. The required government-issued photo ID must be valid for at least 3 months and submitted front and back.

ItemRequirement
Government-issued photo IDDriver’s Licence, Australian Passport, ID Card or Proof of Age card; front and back; valid for at least 3 months
Proof of addressRequired when the identity document does not display your address
SelfieA selfie is required as part of the verification documents
Payment card copyA copy of the credit or debit card used is required

After you submit the documents, the account profile is updated within 3-5 business days. Keep the images clear and make sure the required sides of your identity document are included.

KYC is separate from entering your details in the registration form. Registration collects your profile information, while KYC uses documents to verify the account information provided.

Account security: two-factor authentication and encrypted payment details

Security features are available once your account is set up. Two-factor authentication adds a code sent to your mobile device, so account access involves an extra confirmation step.

FeatureHow it works
Two-factor authenticationA code is sent to your mobile device
Transaction encryptionIndustry-standard encryption is used on all transactions
Card and banking detailsFull card numbers and banking credentials are not stored; encrypted tokens are used
Account monitoringBetting patterns, account activity and transaction behaviour are monitored automatically
Player fundsBalances are held in accounts separate from operational finances

The account dashboard also keeps a transaction history covering deposits, wagers, wins and withdrawals. That gives you a record of activity after registration rather than leaving everything to memory.

Responsible account controls you can set after registration

Registration gives you access to account controls designed to help you manage your play. Deposit limits can be set by contacting support, while self-exclusion periods and session time reminders are available directly from the account settings.

  • Set a deposit limit by contacting support.
  • Choose a self-exclusion period from account settings.
  • Turn on session time reminders from account settings.
  • Use the transaction history to keep track of deposits, wagers, wins and withdrawals.
  • Enable two-factor authentication with a code sent to your mobile.

These tools are worth setting up before you start gambling, particularly if you prefer a clear time or spending boundary. Gambling involves real money and risk, so treat the account as entertainment and only play within limits you can afford.

The service also provides Gambling Help Online for Australian players on 1800 858 858, available 24/7.

Help with registration: live chat, email and available languages

If you need help while completing the form or verifying your account, live chat support is available 24/7 in English. Email support is also available.

The service is offered in English, German, Russian, French and Spanish. For an Australian player, English live chat is available around the clock for registration questions and account assistance.

Registration: your questions

Where do I start A Big Candy Casino registration?

Select the “Sign Up” button in the upper right corner. This opens the registration form.

Which details are needed to register?

You need to enter your full name, email, password, address, city, country, zip code, phone number, gender and date of birth.

How do I complete the email part of registration?

A verification code is required to complete registration. Enter the code sent to the email address used on the form.

Is Inclave login available?

Yes. Inclave login is supported for instant access, and two-factor authentication is also available with a code sent to your mobile device.

What documents are needed for KYC verification?

You need a government-issued photo ID submitted front and back, a selfie and a copy of the credit or debit card used. Proof of address is required when your ID does not display your address.

Which identity documents can I use?

Accepted options are a Driver’s Licence, Australian Passport, ID Card or Proof of Age card. The document must be valid for at least 3 months.

How long does the profile update take after document submission?

The account profile is updated within 3-5 business days after the documents are submitted.

How can I set a deposit limit?

Deposit limits can be set by contacting support. Self-exclusion periods and session time reminders are available from account settings.

What support is available during registration?

Live chat is available 24/7 in English, and email support is also available. The service is offered in English, German, Russian, French and Spanish.