A Big Candy Casino Loyalty Program: Rewards and Status Levels
A Big Candy Casino’s Loyalty Program gives you six status levels, with rewards linked to your activity and progress. You can track your position in the account dashboard and build towards extras such as rakeback, comp point redemption and higher-level service.
Games to Explore

Royal Fruits MultiLines
bgmng

Vitamin Cash
dynabit

Fusion Fruit Beat
technology

777 Golden Scatter
champion

Cyber Doom
yggdrasil

Cash&Spins 243
1spin4win
How the loyalty programme is set up after your first deposit
The programme starts at the Depositor level. You receive this first status after making your first deposit following registration, so there is a clear starting point rather than a complicated sign-up ladder. From there, progression is based on your player activity.
Quick links
There are six levels in total: Depositor, VIP 1, VIP 2, VIP 3, VIP 4 and VIP 5. The Level Up system tracks your total wagering volume and shows your progress with a bar in the dashboard. That gives you a simple way to see how close you are to the next milestone.
| Level | How it fits into the programme | Status-based feature |
|---|---|---|
| Depositor | Starting level after your first deposit | Core loyalty rewards |
| VIP 1 | Second status tier | Adds monthly cashback insurance |
| VIP 2 | Third status tier | Continues level-based rewards |
| VIP 3 | Higher status tier | Dedicated host, loyalty bonus and gifts |
| VIP 4 | Higher status tier | Weekly withdrawal limit up to $10,000 |
| VIP 5 | Top status tier | Priority withdrawals |
Your dashboard shows the progress bar
The Level Up bar tracks total wagering volume, while the loyalty level shows which rewards and service features apply to your account.
What you receive from the core loyalty rewards
The base rewards are available across all six levels, including the starting Depositor status. This means you do not need to reach the top tier before the programme begins to offer something useful.
- An appreciation chip at every level.
- Daily free spins at every level.
- A birthday bonus at every level.
- Comp points redemption at every level.
- Daily rakeback credited automatically at every level.
- Weekly cashback insurance of up to 30% from the Depositor level.
Monthly cashback insurance of up to 30% begins at VIP 1 and above. Cashback is one part of the wider loyalty setup, rather than the whole programme, so it sits alongside status rewards, rakeback and comp points.
When you are comparing the loyalty benefits with other account offers, keep the categories separate. The programme works alongside other Bonuses, while a Deposit Bonus or Promo Code can have its own conditions. Those offer terms do not replace the progress shown in your loyalty dashboard.
How rakeback, comp points and Level Up work together
There are three useful parts to understand here. Level Up measures total wagering volume and records your movement towards the next status. Comp points are available for redemption at all levels. Daily rakeback is credited automatically, so you do not need to apply a code or make a separate request for it.
Daily rakeback has no wagering requirement and no game restrictions. Its percentage increases by tier, which means your status affects the amount applied through that reward. The exact value is tied to your level, while the dashboard gives you the place to follow your progression.
| Feature | What it does | Availability |
|---|---|---|
| Level Up | Tracks total wagering volume and displays progress | All loyalty levels |
| Comp points | Can be redeemed as part of the rewards system | All loyalty levels |
| Daily rakeback | Credits automatically with no wagering requirement or game restrictions | All loyalty levels |
| Weekly cashback insurance | Provides up to 30% through the loyalty structure | From Depositor |
| Monthly cashback insurance | Provides up to 30% through the loyalty structure | VIP 1 and above |
A useful way to read this is that Level Up is the progress tracker, comp points are a redeemable reward, and rakeback is an automatic credit. They are connected through your status, but they do different jobs.
What higher loyalty levels add to your account
The higher tiers focus less on the basic rewards and more on service, access and withdrawal treatment. VIP 3 and above receive a dedicated VIP host and support, a loyalty bonus, plus gift items and delivery. Higher tiers can also receive access to exclusive tournaments, leaderboard challenges and early access to new game releases.
VIP 5 is the level with priority withdrawal processing. VIP 4 and VIP 5 also have a weekly withdrawal limit of up to $10,000, while the other levels have a weekly limit of up to $5,000. Top-tier withdrawal processing is completed in under 6 hours.
Status affects service as well as rewards
If you are working towards a higher level, the key changes are the dedicated support available from VIP 3, the higher weekly limit at VIP 4 and VIP 5, and priority processing at VIP 5.
You can still use the core loyalty features at the lower levels. Reaching a higher tier adds more around the edges of the account experience, rather than making the starting level a dead end.
How to follow your loyalty progress in everyday play
The simplest approach is to treat the dashboard as your reference point. It shows the Level Up progress bar, while your account displays the separate bonus and cash wallets and keeps a transaction history of deposits, wagers, wins and withdrawals.
- Register your account
Complete registration with your personal details and the email verification code. Players must be at least 18 years old.
- Make your first deposit
Your first deposit after registration grants the Depositor level and activates your starting position in the loyalty structure.
- Check the Level Up bar
Use the dashboard to track total wagering volume and see your progress towards the next status milestone.
- Review the rewards attached to your level
Keep an eye on daily rakeback, comp point redemption, birthday rewards and the other benefits available at your current status.
- Set account controls that suit you
Deposit limits can be set by contacting support. Session time reminders and self-exclusion periods are available from account settings.
This keeps the focus on the rewards you can actually use, rather than chasing a status number without checking what it changes. Gambling involves real money, so your limits and session reminders are worth setting before you get into a routine.
Keep loyalty play within your own limits
A higher status does not change the fact that gambling carries risk. Use deposit limits, session reminders or self-exclusion tools when they help you stay in control. Gambling Help Online is available 24/7 on 1800 858 858.
A practical way to judge the programme
The value of a loyalty programme depends on which benefits matter to you. If automatic rewards are the priority, daily rakeback and comp point redemption are available from the first status level. If you prefer service perks, VIP 3 adds a dedicated host and support, loyalty bonuses and gift delivery.
- Choose the dashboard as your main progress reference.
- Separate status rewards from the terms attached to individual account offers.
- Remember that rakeback has no wagering requirement and no game restrictions.
- Check the level linked to any withdrawal benefit before relying on the higher weekly limit.
- Use account controls if your play needs a clear time or spending boundary.
For Australian players, the main structure is easy to summarise: start at Depositor after your first deposit, follow total wagering volume through Level Up, and move through VIP 1 to VIP 5 as your activity progresses. Casino A Big Candy also combines the loyalty system with 24/7 live chat support in English, so help is available when you need to understand an account feature.
Loyalty Program: your questions
How many loyalty levels does A Big Candy Casino have?
There are six levels: Depositor, VIP 1, VIP 2, VIP 3, VIP 4 and VIP 5.
How do I reach the first loyalty level?
The Depositor level is granted after your first deposit following registration.
What tracks progress towards the next level?
The Level Up system tracks your total wagering volume and displays progress with a bar in the account dashboard.
Is daily rakeback automatic?
Yes. Daily rakeback is credited automatically, has no wagering requirement and has no game restrictions. Its percentage increases by tier.
When does monthly cashback insurance begin?
Monthly cashback insurance of up to 30% is available from VIP 1 and above. Weekly cashback insurance of up to 30% starts at the Depositor level.
When do I receive a dedicated host?
Dedicated VIP host and support are available from VIP 3 and above.
Which loyalty levels have the higher weekly withdrawal limit?
VIP 4 and VIP 5 have a weekly withdrawal limit of up to $10,000. All other levels have a weekly limit of up to $5,000.
What is included at every loyalty level?
Every level includes an appreciation chip, daily free spins, a birthday bonus, comp points redemption, daily rakeback and weekly cashback insurance of up to 30%.